SENIOR ZOHO FUNCTIONAL CONSULTANT
Nisje is a collaborative company with the shared interest of placing people's needs first. We build on the philosophy that people are fundamental and engaging with people as humans is the cornerstone of all our endeavors. We invest, nurture, and support individuals to be creative, courageous leaders in a safe space. Our investments span multiple decades and multiple continents with distributed teams. We measure each step thoughtfully, ensuring it aligns with our ethos, keeping in mind the sustainability of our world and environment. You can read more about our values here.
Position Specification
Your role will breathe life and champion the experience for every stakeholder encounter. As part of our initiative to constantly keep the value within our group, we are bringing forth an initiative that would stand as an independent business, fully supported by our core business. This will allow the new initiative to live within the group's value systems. We are looking for an individual who wants to be part of the foundational team, building differences - in how we choose to operate in business, with customers, and with the community.
This role is for a Zoho Functional Consultant with expertise in managing business processes. .You currently possess a deep understanding of the Zoho apps and have always sought to apply them in various business scenarios, but yet to have the opportunity to be guided and supported through this journey. You also realize that doing business in India, the Middle East, and Asia is competing in a crowded market where only the lowest price and profit are considered, without consideration for the workload thrust on the people delivering the work, with little to nothing provided in compensation.
This is a unique opportunity to come in on the ground floor of an international endeavour Revenue generation is achieved through a focused exposure exclusively through markets in the US, Canada, UK, and Australia, with a vision to expand into non-English speaking developed countries. We are building towards being a premier Digital Marketing and Zoho solution provider focusing on delivering quality offerings.
These offerings will be made through a desire to constantly:
1. Honing our knowledge
2. Refining our processes
3. Being discerning with the onboarding of both internal and external stakeholders.
4. Reviewing our approach to maintaining balance
We are looking for someone who has a good grasp of all aspects of business, is seasoned in the framework of Zoho, and can translate business requirements into technical specifications.
You are well-versed in the following:
• Managing and engaging teams.
• Mapping business processes
• Identifying gaps in processes
• Guiding solutions, custom or otherwise, with hands-on experience.
• Liaison between external clients and internal teams
Responsibilities
Your will thoughtfully map, and your hand will shape, guide, and manage strategies for internal and external initiatives.
Explore and Build Solid Foundations
VISION :
• Work independently and within a team, driving continuous improvement and operational excellence.
• Maintain regular contact with business line management to keep abreast of new issues and initiatives and
advise senior management on best practices.
• Assist in due diligence of appropriate strategies to support business expansion plans.
• Develop and ensure compliance with all processes, where applicable.
• Review resources, understanding project demand forecast and capacity building.
• Prepare and conduct training where required.
• Deliver ad-hoc reports needed as required.
GUIDE :
• Supervise and oversee team members
• Motivate the team to achieve goals
• Encourage and promote team cooperation and collaboration
• Encourage continuous self-development
ACHIEVE :
• Develop a roadmap and execute strategies for both internal and external stakeholders.
• Oversee and manage the project's financial budgets, notifying relevant stakeholders of critical cost
implications, changes to funding, spending, and cost changes.
• Measure ROI; Identify and implement KPIs and project milestones
• Liaise with all stakeholders on project status
• Ensure timely project deliverables
• Ensuring Service Level Agreements are met, where required
• Comprehend business requirements to:
Accurately identify functional requirements
Document technical requirements
Best practices development
Flowcharts
Data-flow diagrams
Layouts
User-flow diagrams
Charts
Flow comments
• Data Migration plans - Import and Export
• Generate BI Reports,
• Testing for User Acceptance
Automation
Bugs
Performance optimization
Deployment
Production support
Flow review
Qualification
• Resident of India
• Citizen of India
• Proven work experience as a Zoho Functional/Technical Consultant
• Bachelor of Computer Science/Engineering/Tech. A Master's degree is optional but preferred.
• Must have Zoho Certifications
Experience
• 5 - 8 years of relevant hands-on experience within the Zoho Platform.
• Consulting
• Project Management
• Zoho Apps Implementation
Key Management Skills
• Strong team management skills
• Excellent English language skills, both spoken and written
• Excellent analytical and project management skills
• Excellent report writing and data analysis capabilities, writing, presentation, and communication skills.
• Excellent leadership skills, comfortable working with the senior leadership team
• Ability to prioritize workload, manage and track time effectively, with attention to detail
• Creative, able to think differently, willing to experiment.
Key Technical Skills
• Technical competence and understanding of Zoho
• Process, flow, technical and functional understanding of Zoho comprehensively, with the primary areas being:
Creator
Flow
Books
People
Payroll
CRM
Analytics
Contracts
-
What we offer:
Salary: INR - Up to 1,000,000 p.a.
Health Insurance allowance
End of year paid time off, of 2 weeks
End-of-year bonus equivalent to half of a month's salary
High-speed internet allowance
Utility Subsidy
Co-working allowance