Privacy

 

Nisje understands that trust is an important factor in our relationship, and we take this very seriously. Protecting your privacy and the confidentiality of your personal information is a fundamental part of our responsibility to you.The purpose of this notice is to explain the information we collect about our clients and how we use it.

COLLECTION OF INFORMATION

In the ordinary course of business, our clients need to give us knowledgeable consent to the collection, use or disclosure of their personal information, in order to service them with high professional standards. This information is collected from several sources, and may include information we receive from our clients whether in writing, in person, by telephone, electronically or on applications or other forms, and may include information about their transactions with us, our affiliates, and others which may consist of information about various transactions; information we might receive from credit reporting companies such as credit reports; and information collected from the Internet. We may also collect this information when you subscribe to any of our marketing and correspondence services, when you fill out forms made available through our web site, and when you e-mail us with inquiries, comments or suggestions. We will limit the information we collect to what we need for the purposes for which it was collected. If we wish to use your information for any other purpose than set forth in this agreement, we will obtain your consent before using the information. When you send us an email or when you ask us to respond to you by email, we use the email address you sent your message from to acknowledge your comments and reply to your questions unless otherwise specified in your message. As well, we will save your communication and our response in case we correspond further.

DISCLOSURE OF INFORMATION

We do not sell any information about our clients. Only upon our client’s specific request will information be shared with our affiliates. From time to time and when we deem it necessary to facilitate the handling of our relationship with our clients, we will share appropriate information with third parties, who assist us in serving you and they agreed to abide by our privacy policy.

We only share information that is required for third parties to perform their job. For example, we may disclose information to third parties such as data processing providers for document, operational, instrument processing and as otherwise required to fulfill our obligation.

SECURITY OF INFORMATION

We maintain physical, electronic, and procedural safeguards to guard our clients’ personal information. We have strict internal policies against unauthorized use or disclosure of client information. Our clients’ information is accessible only to employees who need it to conduct our clients’ financial affairs or provide services to them. Our employees, and our account management practices and our internal procedures are reminded on a regular basis of their obligations with regard to the confidentiality of client information through employee training and by operating procedures. Security of the transactions carried out through this website is of the utmost importance. Consequently, your browser software must be equipped at a minimum with 128-bit encryption.

COMMUNICATIONS, STORING OF INFORMATION AND RESTRICTING ACCESS

In order to protect your privacy as a client we provide encrypted communication solutions, provided by our service providers, to communicate with us. We recommend that you do not send any confidential information or ask for information about your account via email as email is not encrypted or secure, unless through the encrypted solutions that we have provided to you.We may store your information (in encrypted form where we believe it to be highly sensitive) in electronic databases or e-mail boxes hosted by us or our service providers, for periods of time and with safeguards that we believe are reasonable depending on the nature and sensitivity of the information. Access to the information is restricted to a select group of individuals, in accordance with our security protocols.

PROVIDING INFORMATION ACCESS AND ACCURACY

If you wish to review your personal information or make corrections, please send a written request to us through the encrypted channels provided to you.

RESPECTING AND RESPONDING TO YOUR PRIVACY CONCERNS

You have the option to refuse or withdraw consent to the collection, use and disclosure of your information, and we will respect your choices. If you wish to exercise this option or if you have any questions or enquiries with respect to our privacy policies or procedures,